Terms of Service
Version August 7, 2026 · published August 7, 2026. The agreement between you and MENDSKY.
Version August 7, 2026 · published August 7, 2026
The version of these terms that has been in effect since August 7, 2026.
Acceptance of terms
By accessing or using MENDSKY, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
Our services
MENDSKY provides an online marketplace connecting clients with licensed therapists for psychotherapy sessions. We facilitate the connection and platform; therapy itself is provided by independent, licensed clinicians.
Client responsibilities
You agree to provide accurate information, to use the platform lawfully, and to treat therapists and staff with respect. You are responsible for maintaining the confidentiality of your account credentials.
Therapist relationship
Therapists on MENDSKY are independent professionals, not employees or agents of MENDSKY. The therapeutic relationship is between you and your therapist, governed by their professional standards and licensing.
Sessions and scheduling
Sessions are scheduled through the platform. Cancellations made with at least 24 hours' notice will not be charged. Late cancellations or missed sessions may be charged at the therapist's full rate.
Fees and payments
Session fees are set by each therapist and displayed on their profile. Payments are processed securely through the platform. Gift cards hold value and do not expire.
No emergency service
MENDSKY is not an emergency or crisis service. If you are in crisis or at risk of harm, contact your local emergency services immediately. Do not rely on MENDSKY for urgent care.
Limitation of liability
To the fullest extent permitted by law, MENDSKY is not liable for any indirect, incidental, or consequential damages arising from your use of the platform or the therapy services provided through it.
Termination
We may suspend or terminate your account if you violate these terms. You may close your account at any time. Termination does not relieve you of obligations incurred before termination.
Governing law
These terms are governed by the laws of the jurisdiction in which MENDSKY operates, without regard to conflict-of-law principles.
Questions
Questions about these terms? Write to us at legal@mendsky.com.
Therapist Provider Agreement
The agreement a MENDSKY therapist accepts, alongside these terms.
Version August 7, 2026 · published August 7, 2026
The agreement a MENDSKY therapist accepts, in the version in effect since August 7, 2026.
Acceptance of terms
By accessing or using MENDSKY, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
Our services
MENDSKY provides an online marketplace connecting clients with licensed therapists for psychotherapy sessions. We facilitate the connection and platform; therapy itself is provided by independent, licensed clinicians.
Client responsibilities
You agree to provide accurate information, to use the platform lawfully, and to treat therapists and staff with respect. You are responsible for maintaining the confidentiality of your account credentials.
Therapist relationship
Therapists on MENDSKY are independent professionals, not employees or agents of MENDSKY. The therapeutic relationship is between you and your therapist, governed by their professional standards and licensing.
Sessions and scheduling
Sessions are scheduled through the platform. Cancellations made with at least 24 hours' notice will not be charged. Late cancellations or missed sessions may be charged at the therapist's full rate.
Fees and payments
Session fees are set by each therapist and displayed on their profile. Payments are processed securely through the platform. Gift cards hold value and do not expire.
No emergency service
MENDSKY is not an emergency or crisis service. If you are in crisis or at risk of harm, contact your local emergency services immediately. Do not rely on MENDSKY for urgent care.
Limitation of liability
To the fullest extent permitted by law, MENDSKY is not liable for any indirect, incidental, or consequential damages arising from your use of the platform or the therapy services provided through it.
Termination
We may suspend or terminate your account if you violate these terms. You may close your account at any time. Termination does not relieve you of obligations incurred before termination.
Governing law
These terms are governed by the laws of the jurisdiction in which MENDSKY operates, without regard to conflict-of-law principles.
Questions
Questions about these terms? Write to us at legal@mendsky.com.