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MENDSKY does not provide emergency care and messages are not monitored continuously. In an emergency, call your local emergency number (911 in Canada) or go to the nearest emergency department.

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Terms of Service · Version August 7, 2026

Version August 7, 2026 · published August 7, 2026

The version of these terms that has been in effect since August 7, 2026.

Acceptance of terms

By accessing or using MENDSKY, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Our services

MENDSKY provides an online marketplace connecting clients with licensed therapists for psychotherapy sessions. We facilitate the connection and platform; therapy itself is provided by independent, licensed clinicians.

Client responsibilities

You agree to provide accurate information, to use the platform lawfully, and to treat therapists and staff with respect. You are responsible for maintaining the confidentiality of your account credentials.

Therapist relationship

Therapists on MENDSKY are independent professionals, not employees or agents of MENDSKY. The therapeutic relationship is between you and your therapist, governed by their professional standards and licensing.

Sessions and scheduling

Sessions are scheduled through the platform. Cancellations made with at least 24 hours' notice will not be charged. Late cancellations or missed sessions may be charged at the therapist's full rate.

Fees and payments

Session fees are set by each therapist and displayed on their profile. Payments are processed securely through the platform. Gift cards hold value and do not expire.

No emergency service

MENDSKY is not an emergency or crisis service. If you are in crisis or at risk of harm, contact your local emergency services immediately. Do not rely on MENDSKY for urgent care.

Limitation of liability

To the fullest extent permitted by law, MENDSKY is not liable for any indirect, incidental, or consequential damages arising from your use of the platform or the therapy services provided through it.

Termination

We may suspend or terminate your account if you violate these terms. You may close your account at any time. Termination does not relieve you of obligations incurred before termination.

Governing law

These terms are governed by the laws of the jurisdiction in which MENDSKY operates, without regard to conflict-of-law principles.

Questions

Questions about these terms? Write to us at legal@mendsky.com.

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