Welcome to MENDSKY

Welcome to MENDSKY, a private and professional online therapy platform designed to connect clients with verified therapists in a clear, secure, and human way.

This guide will help you complete your therapist profile, create your sessions, and prepare your account to receive bookings.

1. Complete Your Therapist Profile

Your profile is one of the most important parts of your presence on MENDSKY. Clients will review your profile before choosing a session, so please make sure it is professional, clear, and welcoming.

Please include:

  • Your full professional name
  • A professional profile photo
  • A short bio
  • Your areas of focus
  • Languages you offer sessions in
  • Your location or service region
  • Your credentials or professional background
  • Your session types

Recommended bio format

You can use this structure:

I support clients who are navigating anxiety, stress, relationships, trauma, and life transitions. My approach is calm, respectful, and client-centered. I offer online sessions in English and Persian / Farsi.

Keep your bio warm, simple, and easy to understand.

2. Add Your Sessions

In your Therapist Dashboard, sessions may appear under the section called Sessions.

To add a new session:

  1. Go to your Therapist Dashboard
  2. Click Sessions
  3. Click Add New
  4. Enter your session title, price, description, category, and tags
  5. Submit the session for review

All new sessions may be reviewed by the MENDSKY admin team before they become publicly available.

3. Choose One Main Session Category

Each session should have one main category.

Categories describe the type of session you are offering.

Recommended categories:

  • 1-on-1 Sessions
  • Group Sessions
  • Initial Consultation
  • Couples Sessions
  • Family Sessions
  • Workshops

Example

If you are offering a private therapy session, choose:

Category: 1-on-1 Sessions

If you are offering a group support session, choose:

Category: Group Sessions

Please avoid choosing too many categories for one session. One clear category is usually best.

4. Add Tags for Specialty, Language, and Location

Tags help clients find the right therapist more easily.

Please add tags that describe:

  • Your specialty
  • Your session language
  • Your location or service region

Example tags

For a therapist who supports anxiety and trauma in English and Persian / Farsi, located in Ontario, the tags may be:

  • Specialty: Anxiety
  • Specialty: Trauma
  • Language: English
  • Language: Persian / Farsi
  • Location: Ontario
  • Location: Online Only

Recommended specialty tags

  • Specialty: Anxiety
  • Specialty: Depression
  • Specialty: Trauma
  • Specialty: Relationships
  • Specialty: Stress & Burnout
  • Specialty: Grief & Loss
  • Specialty: Life Transitions
  • Specialty: Self-Esteem
  • Specialty: Immigration & Cultural Adjustment
  • Specialty: Couples Therapy
  • Specialty: Family Issues
  • Specialty: Personal Growth

Recommended language tags

  • Language: English
  • Language: Persian / Farsi
  • Language: French
  • Language: Arabic
  • Language: Spanish

Recommended location tags

  • Location: Online Only
  • Location: Canada
  • Location: Ontario
  • Location: Toronto
  • Location: British Columbia
  • Location: Vancouver
  • Location: United States

5. Write a Clear Session Title

Your session title should be simple and professional.

Good examples:

  • 1-on-1 Therapy Session
  • Initial Consultation
  • Group Session for Anxiety Support
  • Couples Therapy Session
  • Stress & Burnout Support Session

Avoid unclear titles such as:

  • Help Session
  • Talk
  • My Service
  • Therapy Product

6. Write a Professional Session Description

Your session description should explain what the client can expect.

Recommended description

This is a private online therapy session designed to support clients with emotional challenges, personal growth, and life transitions. Once your session is booked, I will confirm the appointment details and provide your private online session link.

You may also mention:

  • Who the session is for
  • The general focus of the session
  • Session length
  • Whether it is 1-on-1 or group
  • The language of the session

7. Set Your Price Clearly

Please enter the price for your session clearly.

Examples:

  • Initial Consultation: $50
  • 1-on-1 Session: $90
  • Group Session: $40 per participant

Your session price should match the session type, duration, and level of professional service.

8. Use Professional Images

Please use calm, professional, and appropriate images.

For your profile photo:

  • Use a clear headshot
  • Use good lighting
  • Avoid casual, blurry, or distracting images

For session images:

  • Use calm and neutral visuals
  • Avoid images that feel too commercial, dramatic, or unrelated to therapy

9. What Happens After a Client Books

When a client books your session:

  1. The client completes payment through MENDSKY
  2. You receive the booking/order notification
  3. You confirm the session details with the client
  4. You provide the private online session link
  5. The session takes place online

At this stage, session links may be handled manually. Future versions of MENDSKY may automate online meeting links.

10. Online Session Links

MENDSKY is designed for online sessions.

Please make sure that:

  • The session link is private
  • The client receives the link before the session time
  • You join the session on time
  • You use a quiet and confidential space
  • You do not share session links publicly

11. Professional Standards

Therapists on MENDSKY are expected to maintain a high standard of care.

Please follow these principles:

  • Be respectful and professional
  • Protect client privacy
  • Communicate clearly
  • Keep your session information accurate
  • Avoid misleading claims
  • Do not guarantee specific results
  • Keep your availability and session details up to date

12. Confidentiality and Privacy

Clients come to MENDSKY seeking support in a private and respectful environment.

Please treat all client communication and session information as confidential, unless disclosure is required by law or professional obligations.

Use your professional judgment and follow the ethical standards that apply to your practice and location.

13. Before Publishing a Session

Before submitting a session, check:

  • Is the title clear?
  • Is the price correct?
  • Did I choose one main category?
  • Did I add specialty, language, and location tags?
  • Is the description professional?
  • Is the session image appropriate?
  • Is the session type clear?

14. Example of a Well-Prepared Session

Session Title:
1-on-1 Therapy Session

Category:
1-on-1 Sessions

Tags:
Specialty: Anxiety
Specialty: Stress & Burnout
Language: English
Language: Persian / Farsi
Location: Ontario
Location: Online Only

Description:
This is a private online therapy session for clients seeking support with anxiety, stress, emotional overwhelm, and life transitions. My approach is calm, respectful, and client-centered. Once your session is booked, I will confirm the appointment details and provide your private online session link.

Price:
$90

15. Need Help?

If you need support setting up your therapist profile or adding sessions, please contact the MENDSKY team.

Email: [Your Email Address]

Final Note

MENDSKY is built around trust, clarity, and meaningful human support.

A complete and professional profile helps clients feel more confident when choosing a therapist. Thank you for helping us create a safe, thoughtful, and high-quality experience for everyone on the platform.